HelloGov + iVisa have merged to create the world's largest passport and visa company. Read more

How It Works

Four steps from application to approval

AI guides and verifies every step, and a real person is always one step away — delivering a 99.4% first-attempt approval rate across the platform.

  • 99.4%First-attempt approval
  • 40+Registered couriers
  • 24/7Support
  • 1.5M+Applications / year
The process

Done right the first time

01

Check requirements

Enter your nationality and destination. We show exactly what documents, photos, and fees you need — no guesswork. For passports, choose your speed from 40+ government-registered couriers.

02

Complete your application

Sydney AI guides you through the form, translates government jargon into plain English, validates documents in real time, and catches errors before submission.

03

We handle the rest

Specialists review your application, file it with the appropriate agency, and hand-carry it through our courier network — verifying every detail to prevent delays.

04

Receive your documents

Get your approved passport, visa, or travel authorization with proactive status updates by dashboard, SMS, and email at every step.

Why HelloGov

Doing it yourself is free — mistakes aren’t

Errors can cost you weeks of delays and countless hours. Our marketplace of government-registered couriers, AI platform, and 24/7 support keep your application fast, accurate, and stress-free. HelloGov is not a government agency, and government fees are not included in our service fees.

Ready to get started?

Start your application in minutes. Sydney AI checks your documents and a real expert reviews every submission before it’s sent.