HelloGov + iVisa have merged to create the world's largest passport and visa company. Read more →

hellogov
Start Application
About Us

HelloGov + iVisa

Together, we've merged to create the world's largest passport and visa company — combining AI-powered verification with a decade of global expertise.

Start Application
Dotted map of Europe and the Schengen Area
300+Global Team
1.5M+Applications/Year
4,000+Travel Lanes
100+Countries
10+Years experience
73k+Trustpilot Reviews
2026 MERGER

In 2026, HelloGov and iVisa merged to create
the world's largest passport and visa company,
serving 1.5 million+ applications annually across
100+ countries with a global team of 300+

A truly global documentation ecosystem. Uniting global
expertise to streamline cross-border travel at remarkable scale.

OUR JOURNEY

Our Complete timeline

Key milestones from both companies leading to our combined platform.

  • AUG
    Visa founded

    iVisa founded, pioneering online visa processing.

  • AUG
    1M applications processed

    iVisa reaches 1M applications processed.

  • MAY
    INC 5000 listed

    Fulfilment quality, escalations, partner execution, and customer outcomes.

  • MAY
    HelloGov founded

    HelloGov founded by Adam Boalt, Steven Fox, and Brian LaBasco.

Popular Destinations

How we complement each other

HelloGov and iVisa bring complementary strengths that create a powerful combined platform.

Sydney AI

AI Support

Sydney helps applicants complete forms accurately, answers policy FAQs in plain language, and routes uncertain cases to a specialist before they become delays.

  • Chat
  • In App
  • Email

Available 24/7 — a real person is always one step away

10 min
Application Time

Our AI streamlines the intake process by clarifying complex requirements in real-time before they cause delays.

98%+
Approval Rate

Complex use cases are routed to trained teams with documented response pathways and SLA ownership.

24–72 hrs Typical Processing

Customers see what is complete, what remains, and what to expect next. This reduces repeated support contacts and increases confidence during high-stress travel timelines

Leadership

Founders and Leadership

The visionaries behind HelloGov and iVisa.

David Perez

Co-CEO

Co-CEO of HelloGov, leading the company's mission to make government services simpler and faster for everyone.

  • Adam Boalt
    Co-CEO
  • Sergio Merino
    CRO
  • Steven Fox
    VP of Business Development
  • Brian LaBasco
    CFO
Recognition

Our Most Important Key Achievements

Milestones and accolades from both companies.

With HelloGov + iVisa
  • AI-powered verification before submission
  • U.S. passports + 100+ country visas in one place
  • Government-registered courier network
  • 99.4% approval rate, “Excellent” on Trustpilot (73k+ reviews)
Without us
  • Manual form filling, high rejection rates
  • Separate providers for passport or visa
  • Unvetted third-party expeditors
  • Fragmented customer experience
HelloGov
  • U.S. Dept of State registered
  • Celebrity endorsements (Trevor Lewis, Sammi Cohen)
  • 40+ courier marketplace
  • AI verification technology
iVisa
  • INC 5000 fastest-growing
  • Helped break world record (visited every country in 49 days)
  • Trusted by millions of travelers worldwide
  • Mobile app with document wallet
IN THE NEWS

Featured Press Coverage Highlights

What leading publications say about our mission.

How AI Is Making It Easier to Get Critical Travel Documents
AI in government

How AI Is Making It Easier to Get Critical Travel Documents

Forbes examines how HelloGov pairs AI document verification with a nationwide network of registered couriers to make getting passports and visas faster and more reliable.

Read More
Meet the AI Startup Saving Thousands of Travelers' Vacations
Travel reliability

Meet the AI Startup Saving Thousands of Travelers' Vacations

USA Today profiles how HelloGov's AI-guided applications and courier marketplace help travelers avoid the document delays that derail trips.

Read More
How HelloGov Is Bringing Vertically Integrated AI Into the Government Space
AI in government

How HelloGov Is Bringing Vertically Integrated AI Into the Government Space

VentureBeat looks at how HelloGov combines AI verification, human specialists, and fulfillment into a single vertically integrated platform for government services.

Read More

Government services should be, accessible to every citizen

By combining AI technology with human expertise, we're building the infrastructure that will power the next generation of citizen-to-government interactions.

Start an application
iVisa
The fastest way to get your visa — powered by AI

Apply in minutes, not hours. Our AI-powered platform handles every form, requirement, and submission on your behalf.

Passport Services

Ai Support

iVisa mobile app

From AI engineers to customer success, we're looking for people who want to make a real impact. Our culture values innovation, transparency, and putting the customer first.

Get Started

Expedite your passport through
our AI-powered platform

Whether you need a passport, visa, or want to partner with us — HelloGov makes it simple.

Start Application
HelloGov application dashboard showing a passport renewal in progress