Buffalo, NY
Become a HelloGov partner
Clear qualification criteria, a predictable timeline, and a scalable partner model.
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Typical onboarding timeline
Most partners move from qualification to first launch within 2-6 weeks
Qualification review (Days 1-5)
We assess customer fit, volume, and readiness across retail, digital, and CX
Program design and agreements (Week 2)
We design your program structure, commission model, and co-brand terms, then finalize the partnership agreement.
Implementation and QA (Weeks 3-4)
We implement the integration, configure your fulfillment coverage, and run end-to-end QA before launch.
Launch and scale (Week 5+)
You go live. We monitor performance, support your team, and expand into new services as your volume grows.
Choose your courier
Browse our network of government-registered passport expeditors.
Frequently Asked Questions
Common questions about HelloGov, our services, pricing, and security.
- 62 ArticlesAbout HelloGov
- 62 ArticlesCouriers and Agencies
- 62 ArticlesWhy HelloGov
- 62 ArticlesOur Services
With HelloGov's expedited service, most passports are processed within 2–3 weeks. For urgent travel, our rush service through registered couriers can deliver in as little as 5–7 business days.
HelloGov is a private platform that connects you with government-registered couriers and simplifies the application process. We are not a government agency, but our courier partners are registered with the U.S. Department of State.
Our Sydney AI scans your documents for common errors — incorrect dates, photo specification mismatches, missing signatures, and form inconsistencies — before your application is submitted. This catches over 99.4% of issues that would cause rejections or delays.
HelloGov’s platform fee starts at $49 for basic document verification. Courier and government fees vary by service type and speed. All fees are displayed upfront before you commit — no hidden charges.
Yes. Every application on HelloGov includes real-time status tracking. You'll receive email and SMS updates at each stage — from document received, to AI verification, to courier pickup, to government processing, to delivery.
If your application is rejected despite passing our AI verification, HelloGov will re-process your application at no additional platform fee. Government fees may still apply for resubmission.
We currently support e-Visa and ETA applications for over 40 countries. For countries requiring in-person consulate visits, we connect you with registered couriers who handle the submission on your behalf.
Our marketplace connects you with 40+ couriers registered with the U.S. Department of State. You can compare prices, processing times, reviews, and locations to find the best fit. Each courier is independently verified and rated by real customers.
Absolutely. HelloGov maintains SOC 2–aligned controls, follows NIST-informed security practices, and is fully GDPR- and CCPA-compliant. All documents are encrypted in transit and at rest, and we never sell your personal data.
You can cancel your application for a full platform fee refund within 24 hours, provided your documents haven’t been submitted to a courier or government agency. See our refund policy for full details.
Expedite your passport through
our AI-powered platform
Whether you need a passport, visa, or want to partner with us — HelloGov makes it simple.
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